Frequently Asked Questions
Everything you need to know about your plusOne shopping experience.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. Because we curate diverse styles, we recommend checking the individual brand specifications listed for the most accurate fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure garments are free from makeup marks, perfumes, or signs of wear to be eligible for a full refund.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new outfit sooner.
Do you restock items that are sold out?
We frequently restock our best-selling staples. For limited edition collections, we recommend signing up for 'Back in Stock' notifications on the specific product page so you are the first to know.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay for flexible budgeting.
How should I care for my plusOne garments?
To maintain the longevity of your clothes, always follow the care label instructions inside the garment. Generally, we recommend washing in cold water and air drying to prevent shrinkage and preserve fabric quality.